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You are here: Home / Archives for Verizon FiOS

A brief refresher in Traditional Analog and Digital Voice Telephony

April 11, 2014 By Jason Palmer 2 Comments

Bell System Logo

Bell System Logo

If you have a telephone company provided wall jack for each individual phone line in your home or office, you probably have POTS – Plain Old Telephone Service – an affectionate name for traditional Analog copper phone line service.    This is a physical pair of copper wires that are directly connected between your home or office and the Telephone Company Central Office.  Each pair of copper wires from the Telephone Company provides an individual dial tone and phone number for your Telephone.

Traditionally, it is the responsibility of the Telephone Company Central Office to provide dial tone, line voltage, and ring voltage to that copper pair – the power that makes the phone work.  As many of us remember in the days before the Internet, even if the Utility Power was out, we could still make and receive phone calls.  Telephone sets had mechanical or electronic bells completely powered by the electricity provided from the Telephone Company Central Office.

If you have a larger organization with dozens of telephones and each person has their own direct dial telephone number and/or dedicated extension, you probably have a PBX (Private Branch Exchange – On-Premise Telephone Switch or Phone System) in a closet with one or more Primary Rate Interface (PRI) Digital Circuits from the Telephone Company.   Each PRI is capable of providing up to 23 simultaneous voice conversations.  A PRI is a special type of copper wire circuit, again between the Telephone Company Central Office and your Office.

Unlike the Analog POTS circuit described above, where there is a one to one relationship between the pair of copper and a telephone number, with a PRI, a virtually unlimited quantity of telephone numbers can be supported but only 23 simultaneous voice conversations can occur at one time per PRI circuit.

In either case, the similarities are that there is very long copper wire between the Telephone Company and your home or office.

If you have Telephone Service from a Cable company, you have a hybrid service that is a combination of both Digital and Analog services.  The “long copper wire” described above is replaced by a digital VoIP (Voice Over IP) service provided through a Cable Modem.

VoIP is a fancy term for delivering traditional telephone services over an IP Data Network, in this context, the Internet.

The VoIP service connects back to the Cable Company Telephone Central Office over the same Coaxial Cable that carries your television service.  Your existing telephone plugs in to an ATA (Analog Telephone Adapter – usually built in to the Cable Modem) that converts the digital VoIP data in to the traditional Analog, two wire pair that your telephone can use.

If you have Telephone Service from Verizon FiOS, you have a hybrid service that is also a combination of both Digital and Analog services similar to that which is provided by the Cable Company.  The difference is that the digital VoIP (Voice Over IP) service travels through a Fiber Optic Cable as laser pulsed light, instead of as electrical signals through Coaxial Cable, back to the Verizon Telephone Central Office.  Your existing telephone plugs in to an ATA (Analog Telephone Adapter) that is built in to an ONT – Optical Network Transmission unit.  The ONT is a specialized piece of equipment that converts the laser pulsed light in the Fiber Optic cable to an electrical signal that the ATA can use to provide dial-tone and a telephone number to your single line telephone.

The Telephony infrastructure is changing at a rapid pace.   It is now extremely rare to have an actual single pair of copper wire connected between your home or office and a Telephone Central Office five or twenty five miles away.  From the beginning of telephone service as we know it dating back over a century, this was common practice and exactly how the original AT&T Telephone Network was built.

In the examples above, Verizon FiOS is converting the Analog electrical signal that your telephone needs to a Digital Light Pulse inside the ONT installed in your home or office.   In essence, Verizon has replaced the miles of traditional copper wire with a Fiber Optic Cable directly connecting your home or office to the Verizon Telephone Central Office.

In areas where Verizon cannot bring Fiber Cable directly to your home or office, they replace the hundreds of pairs and miles of copper wire with Fiber Optic Cable to Junction Boxes in each neighborhood.  (One Fiber Optic Cable can replace hundreds or even thousands of copper pairs of wires.)  In each Junction Box is a monster size ONT that does exactly the same thing as the one used in the Verizon FiOS installation in your home or office above:  It converts the Analog Electrical Signals for the hundreds of pairs of copper wires that run from the Junction Box to your home or office in to pulses of light that travel over the Fiber Optic Cable back to the Verizon Central Telephone Office.

Filed Under: Tech in Plain English Tagged With: Analog Telephone Adapter, Analog Telephone Service, ATA, Digital Telephone Service, Telephone, Telephone Company, Telephony, Verizon FiOS, Voice Over IP, Voice Telephony, VoIP

Hurricane Tech – Advantage of Verizon FiOS vs Cablevision

November 20, 2012 By Jason Palmer Leave a Comment

One of the key advantages of having Verizon’s Fiber Optic Service (FiOS) for your Telephone service is that all of the equipment from the Central Telephone Office up to your home is completely powered by Verizon.  This is a significant difference from Cablevision which relies on the Utility Company to provide electricity to power its’ equipment on the Utility Poles.

When the Power goes out, Verizon is 100% self-reliant.  Verizon takes responsibility for making sure that all of its’ FiOS transmission equipment is properly powered by using a combination of backup electrical generators and battery backup units.  Verizon trucks will periodically visit Transmission equipment locations to re-charge batteries so that equipment stays fully operational when Utility power is out.  Even if it is days before Utility power is restored, there is a high degree of probability, short of physical damage to the FiOS transmission lines, that FiOS Services will stay operational.

With Cablevision, all Services start to fail shortly after Utility power is lost as the batteries in the Transmission Equipment drain to zero.  Once the Cablevision equipment batteries run-down, Services cannot be restored until Utility Power is restored.  (This is true for most Cable Providers, not just Cablevision.)

Important Note:  In both the case of Verizon FiOS and Cablevision, there is a piece of equipment installed in your home or office that requires “electricity” to work.  In the case of Verizon FiOS, this is called an “O.N.T.” or Optical Network Terminal.  For Cablevision, this is usually a Cable Modem.  (This is true for most Cable Providers, not just Cablevision.)

As discussed in my article, “Hurricane Tech – Powering your Land Line Phone Service”, with a properly installed Backup Battery, Telephone Service will remain operational, on average, for up to eight hours provided that your respective provider: Verizon FiOS or Cablevision has their Transmission Equipment powered and functioning.  If you add a decent size Uninterruptible Power Supply (UPS) of approximately a 1,500watt rating, you may get almost a full twelve hours of Internet and TV Service in addition to the Telephone service.

Case in point:  During Hurricane Irene, I lost power and even though I had a Generator to power my Cable Modem, within a few hours all of my Cablevision Services failed – No Telephone, No TV, No Internet – because Cablevision relies on Utility Power for its’ Transmission equipment on the poles.  My Cable modem had power but the Transmission facilities between my home and Cablevision were dead.

In the aftermath of Hurricane Irene, even though power was out for several days, my neighbors who had Generators had their Verizon FiOS Telephone, TV, and Internet without issue.  In my case, even when Utility Power was restored it was another week before Cablevision services returned.

Considering the connected world I live in and the fact that I am in the “Technology Consulting” business, I thought it would make sense to hedge my bets against the next natural disaster and install Verizon FiOS alongside Cablevision so that I would have both for redundancy.  I had no idea at the time of my decision how fortuitous a move that would be.

On October 18th, 2012, just two weeks before Hurricane/Tropical Storm Sandy hit, I had the Verizon FiOS Ultimate Triple Play deal installed.  In the middle of Sandy, at approximately 9:30am on Monday, October 29th, my super reliable, traditional Copper Telephone Service, that usually always survives severe storms, failed.  It was not until around 5:45pm that Utility Power failed.  Since my phone system had a battery backup unit, as did my Verizon FiOS and Cable modem, I still had Telephone Service.  I powered up the Portable Gasoline powered Generator and TV and Internet immediately returned on my Verizon FiOS set-top box and Internet Router.  As expected, my Cablevision TV and Internet service had failed.

Remarkably, even though our area was without Utility power for over eight days, Verizon FiOS remained fully operational and completely without issue.  It was not until Utility Power was restored that any Cablevision services returned (TV, Phone, Internet) and then once they did, they went out the following day again for another twelve hours.

The reason Verizon FiOS was operational was because Verizon completely controls the Power for its Transmission equipment and is 100% self-sufficient.  Again, it is important to note that I had a Generator to keep the Verizon FiOS equipment in my home, the ONT, “powered” with electricity.

The combination of an extremely robust infrastructure, as designed and built by Verizon, along with my own Disaster Recovery Preparedness, (a Generator), allowed me to stay fully “connected” to the outside world during Hurrican/Tropical Storm Sandy and beyond.  With a working Verizon FiOS Triple Play package of Phone, TV, and Internet – including WiFi, I was able to receive critical Life Safety information from News Stations as well as the Suffolk County and Huntington Township Telephone and Email Emergency Alert Communications.

Verizon FiOs – It’s the next best thing to the reliability of Copper.

Filed Under: Disaster Planning, Tech in Plain English Tagged With: Cable Modem, Cablevision, Disaster Recovery, FiOS, Generator, Land Line, ONT, Optical Network Terminal, Verizon FiOS

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