Jason Palmer, CPA, CITP

Cyber Insurance Auditing

  • Home
  • Blog
  • Services
    • Break/Fix
    • Network Infrastructure
    • Installation
    • Web Hosting
    • Web Applications
  • Consulting
  • Vendors
  • U.S. Federal Courts
  • About Us
  • Contact Us
  • Product Showcases
You are here: Home / Archives for Tech in Plain English

Internet Email is NOT Secure even with SSL/TLS Engaged

August 22, 2012 By Jason Palmer Leave a Comment

WebMailThe first rule of using email is to NEVER put anything in an email message that you would not want published on the cover of the New York Times or for the entire world to know.

Many Web Mail providers make a big deal of giving you the option of using HTTPS (Secure HTTP Web Access) instead of HTTP (Standard Web Access) to your email account.  When you type HTTPS://mail.some-provider.com, if properly supported, you definitely engage an SSL (Secure Socket Layer) Certificate that fully encrypts every keystroke you type and every thing that you view.  It is a secure connection between your computer and the web email provider.

The problem and major misunderstanding is that only thing “secure” is the connection between your computer and your email provider.  Once you type an email message and press the SEND button, your message goes out in to the wild Internet in “clear text” just like the text on this web page.  A message sent in clear text can be read at any point during its’ journey from your email provider to the recipients email provider.  From a practical standpoint, even though your email message may pass through a number of Mail Servers on its’ way to the recipient, the likelihood that it will be intercepted is remote.  Most email messages “travel time” from sender to recipient is a matter of seconds.

You may be thinking, “But I am sending from my Gmail account to another user on Gmail.  Why is that message not secure?”  Again, even though both the sender (you) and the recipient may have a secure HTTPS:// connection to Gmail, the message will be transported in “clear text” as it moves either between the various Gmail Servers and Mail Accounts.

The exposure to prying eyes is significantly reduced when sending to and from the SAME domain name such as user1@gmail.com to user2@gmail.com as the message never leaves the Internet Providers Network.  However, remember the message is still in “clear text” and can be easily read by a System Administrator or anyone else who may have access to the message during its’ journey.  Realize extremely large Internet Providers have many email servers in many locations and most have secure connections between their locations but some use the Public Internet instead.

There is an exception to the above:  If you are using a Corporate Email Server such as Microsoft Exchange or Lotus Notes and are sending intra-company mail, that is mail that is to and from other users in your organization with the SAME domain name, i.e. user1@palmer.net and user2@palmer.net, then all mail will be 100% secure.  This is because there is either a secure HTTPS:// (SSL) or TLS (Transport Layer Security) protocol engaged between your email client, Microsoft Outlook, and the Microsoft Exchange Mail Server and all email is stored in encrypted format in the Microsoft Exchange Mail Database.  The same holds true for Lotus Notes.  (Caveat:  Although usually configured to be “secure” by default, in some cases, Microsoft Outlook or Outlook Web Access may have been configured to use a standard non-encrypted connection instead of a secure one.  Check with your Corporate IT person to confirm.)

Keep in mind that both the Government and Criminals may have “sniffers” setup at various points on the Internet.  This allows the snooper to view every single data packet, like the ones containing your email message, and read it.

With the trillions and trillions of data packets and email messages moving across the global Internet daily, the risk that your specific email message containing sensitive or confidential information will be intercepted is remote but the potential is very real.

Using a secure connection to your email provider is not enough.  If you or your Company are the specific target of a Government Agency or Hacker, the only solution is to properly encrypt your message.  Otherwise, the contents of that document or the photo attached might just make the cover of the New York Times.

[A future article will discuss options for encrypting email messages.]

Filed Under: Security, Tech in Plain English Tagged With: Corporate Email, Email Encryption, Email Security, Gmail, Internet Provider, Lotus Notes, Microsoft Exchange, Secure, Secure Connection, Secure Http, ssl, The New York Times, TLS, Transport Layer Security, Web Mail, Webmail

Securing your Desktop – Antispam Software

August 21, 2012 By Jason Palmer Leave a Comment

Amazing, as it seems, some Internet email providers do not offer an Antispam service for filtering out Unsolicited Commercial Email (UCE) – the proper name for what is affectionately called “SPAM” or Junk email.

Some email client software such as Microsoft Outlook and Mozilla Thunderbird include their own Antispam filters but you may want something more robust.  Many of the Antivirus software vendors in their “Internet Security Suite” products include an Antispam component.   For the most part, the Antispam component, like the rest of the Suite is “set it and forget it.”  However, since no automated process is perfect at detecting UCE, most usually have the ability to create whitelists (always accept) and blacklists (always deny) specific senders.  Many dedicated desktop Antispam solutions exist as well and some are listed below.

Antispam filters use a combination of the following techniques to differentiate between legitimate email and UCE.  Some use a form of Heuristic pattern matching.  The filter looks for a combination of known phrases used in UCE messages such as the ever popular “In deepest confidence” and “the sum of X million dollars” and “need your assistance.”  These may not be the actual phrases tested but they demonstrate the concept of the type of language used in the classic scam email of someone contacting you to assist with the movement of money in/out of the country if you will just show good faith with money of your own.  In all cases, the phrases are scored with either with positive (more likely spam) or negative (more likely legitimate) and the net number determines if the message is allowed through or moves to your junk folder.

Another technique is the straight automatic blocking of messages that originate from specific IP (Internet) addresses and senders that are known to be bulk Spammers.  The Antispam program will check with a well-known service such as Spamhaus.org or the DNS Black List, which maintain a continuously updated list of known originators of Spam and act accordingly.

Many will apply Bayesian content filtering which is a content filtering technique that looks at the words in the body of the message, the email message headers (detailed information about the sender and the path the message took to be delivered to your IN box), the amount of HTML code (colors and graphics), word pairs, phrases, and the general location and context of the words and phrases and assigns a score that determines if the message is or is not UCE/Spam.   What makes Bayesian content filtering reasonably successful is that the initial analysis of UCE/Spam is from a pool of email that you personally classify as UCE/Spam.  In this way, the program knows what you deem as UCE/Spam so it can analyze the messages received and score them appropriately as UCE/Spam.  At the same time, the Bayesian content filters also look at known good non-spam email to create similar scores as a basis of comparison.

Technical NOTE:  Bayesian filters work best against a pool of homogeneous mail for a single person or single company.  Since the scoring is based on a large population and the algorithm is looking for patterns and trends, Bayesian filters break down when Good email can be confused with Bad email.  Let us assume that a husband who is an Accountant and wife who is a Doctor share the same family email account address.  The wife may receive a large number of email messages from Big Pharma that discuss well know drugs such as Celebrex or Viagra.   The Bayesian filter can get easily confused because the husband might classify all Pharma email as UCE/Spam when in fact it is legitimate to the wife who is the Doctor.  But how is the filter to tell the difference between an offer to purchase Celebrex (illegally) over the Internet and a legitimate email from Pfizer the makers of Celebrex?  The answer is the Bayesian filters usually goof.

The last method I will discuss is called Challenge-Response, which maintains a list of permitted senders.  Every time you receive an email, if the sender is not already whitelisted (permitted), the Antispam Component will send an automatic auto-reply to the sender and ask them to visit a web site to enter in a “challenge” like two plus two equals (fill in the blank) or some other simple test that verifies that the email was sent by a human.  If there is no response, as would be the case from a list server (vendor mailing list program), then the message is placed in the quarantine or junk folder for later review by you.  The use of Challenge-Response, although extremely reliable, can be problematic as every Challenge email sent out, if sent to a sender that was a fake address, will just bounce back and create even more mail traffic.

You can find extensive in-depth details about the above techniques and the more advanced ones by searching out “Antispam Filtering Techniques” in your favorite search engine.

If your Internet Service Provider, email host, or email client do not filter for UCE/Spam or you want a more robust solution at the individual level, consider the “Internet Security Suites” or Dedicated packages from the well known providers below.

 

Popular Internet Security Suites

NOTE: These are the Consumer Product Listings – Equivalents Exist for Business

Vipre Internet Security
http://www.vipreantivirus.com/VIPRE-Internet-Security/

Kaspersky Internet Security
http://usa.kaspersky.com/products-services/home-computer-security/internet-security

Trend Micro Titanium Internet Security
http://www.trendmicro.com/us/home/products/titanium/internet-security/index.html

McAfee Internet Security
http://home.mcafee.com/store/internet-security

Norton Internet Security
http://us.norton.com/internet-security/

Dedicated Antispam Solutions

MailFrontier Desktop
http://www.mailfrontier.com/products_matador.html

Cloudmark DesktopOne
http://www.cloudmark.com/en/products/cloudmark-desktopone/index

SpamFighter
http://www.spamfighter.com/Product_Info.asp

Mailshell
http://www.mailshell.com/mail/client/oem2.html/step/client

Sonicwall Anti-Spam Desktop
http://sonicwall.com/us/products/Anti-Spam_Desktop.html

Filed Under: Security, Tech in Plain English Tagged With: Anti-spam Techniques, Antispam, Antispam Filter, Antispam Program, Antispam Software, Antispam Solution, Antivirus, Bayesian Spam Filtering, Internet Security Suite, Protection, Spam

Securing your Desktop – Firewall Software

August 20, 2012 By Jason Palmer Leave a Comment

FirewallWe have all heard the expression, “Fences make good neighbors.”  I will build on that by saying that adding a Gate helps too as you may occasionally want to leave or invite a visitor in.  A Firewall is just like a Fence around your home and you control who is allowed to pass through the Gate – both in and out.  Although not impossible to break through the Fence it is much easier to pass through the Gate.

In the same manner, a Firewall is an added layer of digital protection around your Data (the information stored on your computer) that helps control who and what are allowed access.  Think of a Firewall as an overly attentive Nanny or Parent.  As a kid, you may have been allowed to play in the yard but not the street.  Or, you could walk to school but not to the Mall and you were not allowed out after dark.  These examples introduce the concepts of Firewall rules – what you are allowing your computer to do.

Put in a business context, you might restrict the ability for a computer (or your entire company) to only access Facebook during lunch hour or for one or two hours before or after business hours.   At one client, there is a computer on the shop floor to make Labels.  We set the Firewall to prevent all Internet access, as the job function does not require any Internet access.

Firewalls also keep unwanted intrusions out.  Unless you are running a Network Server, there is almost no reason to allow any access to your computer from the Internet.  If you are in a Small Office or Home Office network environment, you may share a folder on your computer (Public Folder) or share a Printer attached directly to your computer.  In this case, Windows (and Macs) will open up the specific ports (doorways and gates) to allow the computers to share their resources.  You can have different Firewall settings for Internal (Local) vs. External (Internet) networks at the same time.

We know for a fact that no computer operating system is perfect and they all have security flaws.  A Firewall puts up an added layer of protection around the operating system so that the intruder cannot reach the operating system to exploit the Security Flaw.

Firewalls come in many flavors, such as Personal, Network, and Application, depending on what you are trying to protect.  The important thing to understand is that the premise is the same:  Set a specific rule to allow or disallow a specific activity or type of connection to or from a computer or your entire network.

The key differences between the Free Firewalls including with your computer operating system and the Paid Firewalls available as part of “Internet Security Suites” is the degree to which they automate the Rule creation function and what they monitor.  For example, the Free Firewall included in Windows is predominantly a network port based Firewall.  It will allow you to restrict or allow access to your computer or a network resource based on the specific network connection say (wired or wireless) and the protocol being used (Web Browsing, Port 80, or File Transfer, Port 21).  If you look at a more comprehensive product like the ones included in Suites from Vipre, Kaspersky, Trend Micro, McAfee, or Norton they include Application Firewalls.  These will monitor the specific activities of your Web Browser to make sure it is only going to “Safe” places.  Or, if you have Quickbooks, the Application Firewall will alert you every time, (and allow you to set a rule), Quickbooks goes out to the Internet to get updates.

The more advanced Firewall products monitor every single attempt that your computer makes to access the Internet (or any outbound connection to a network resource – even to a network printer) and every attempt by something to access your computer (knock on your front door) and either block that access or allow you to “open the door and let them in.”

In general, the default settings of most Firewall products are sufficient if you mostly use your computer for Web Browsing, Email, and Document Creation activities.  If you have specialized Line of Business applications (Accounting or Database), secure connections to remote or Corporate offices, or extensive File Transfer applications, you may need to adjust the Firewall Rules to allow these applications to operate properly.

The baseline for all of the Paid Companies is an Antivirus product.  The addition of the phrase “Internet Security” usually adds a Firewall and the ability to monitor application activity and web-browsing to make sure that you are protected from accidentally visiting known malware and virus sites.  Sometimes they add the phrase “Total Security” which may include the ability to monitor Chat and Instant Messenger sessions for transmission of viruses and other malware.  In short, as each vendors solution increases in price, they add more and more security and monitoring features for different types of computer activities: email, chat, web-browsing, file transfer, etc.

 

Popular Internet Security Suites

NOTE: These are the Consumer Product Listings – Equivalents Exist for Business

Vipre Internet Security
http://www.vipreantivirus.com/VIPRE-Internet-Security/

Kaspersky Internet Security
http://usa.kaspersky.com/products-services/home-computer-security/internet-security

Trend Micro Titanium Internet Security
http://www.trendmicro.com/us/home/products/titanium/internet-security/index.html

McAfee Internet Security
http://home.mcafee.com/store/internet-security

Norton Internet Security
http://us.norton.com/internet-security/

Filed Under: Security, Tech in Plain English Tagged With: Application Firewall, Desktop Security, Firewall, Network Access, Network Firewall

Securing your Desktop – Antivirus Software

August 19, 2012 By Jason Palmer Leave a Comment

Microsoft Security Essentials A/VWith so many different Antivirus Software products available, it is easy to get overwhelmed with choices.  Sometimes, the hardware vendor pre-installs a specific Antivirus Software product.  The problem is that these are usually trial versions that are only valid for a short time period.  If you forget to purchase a subscription, you are completely unprotected.

Any Antivirus Software is better than none at all.  Understand that you are under no obligation to use the Antivirus package pre-installed on your system.  The system manufacturer made the selection of Antivirus vendor based on a financial incentive or revenue share not because it was the best or most cost effective solution for you.

There are three basic considerations in selecting an Antivirus Software package:  Price, Feature Set, and Frequency of Updates.

Free versions of Antivirus software offer basic file level and memory protection.  If the Antivirus program detects a virus on your hard disk drive or malicious program attempting to execute, it will clean and remove the virus.

Paid versions of Antivirus software usually add additional features such as Safe Web Browsing.  They will check the web site name (URL) against a list of known bad sites and help prevent a possible infection by blocking access to the site.

Perhaps the most critical aspect of a Free vs. Paid Antivirus software program is how frequently the definition database that contains the signature patters of known viruses and malicious programs is updated.  Free Antivirus programs usually update once per day and Paid versions update multiple times per day.  Some of the more advanced Paid Antivirus software products support an emergency update mode that is triggered when a widespread outbreak has occurred.  This is especially beneficial for “zero day” viruses, those that appear with no notice and spread quickly via email or that exploit a Security flaw in the computer operating system.

It almost goes without saying that when it comes to support for the Free Antivirus products there really isn’t any.  Support may be available through a Forum where you can ask questions of others, read documentation, and Frequently Asked Questions.   For some Paid products, support is not much better.  Even though you may have Paid for an Antivirus Software product, there may be a separate charge for Support if you want to ask a technical question via email or call and speak with someone.  It is important to read the description of the package you are purchasing and understand exactly what is included with your purchase.

At the bare minimum, take advantage of one of the Free Antivirus programs and if you budget allows, consider a Paid Antivirus program to get more frequent updates and support for removing the virus should one get through.

Purchasing Note:  Many of the Paid versions of Antivirus Software have upsell options that include more than just Antivirus software.  They may include cookie monitors, added Firewall Software, Anti-Spam software, and other more advanced monitoring and alerting tools.   Windows includes a basic firewall and most email providers include Anti-Spam filtering.  Only purchase the tools you actually need.

Popular Free Antivirus Software Programs:

Microsoft Security Essentials – Windows
windows.microsoft.com/mse

AVG Free – Windows
free.avg.com

Avast Free – Windows or Mac
www.avast.com

iAntivirus.com  – Mac

ClamAV – Windows
www.clamav.com

ClamXav – Mac
www.clamxav.com

Popular Paid Antivirus Software Programs

Vipre Antivirus – Windows
http://www.vipreantivirus.com

Kaspersky Antivirus – Windows
http://www.kasperskey.com

Trend Micro Antivirus – Windows
http://www.trendmicro.com

McAfee Antivirus – Windows
http://www.mcafee.com

Norton Antivirus – Windows
http://us.norton.com/antivirus

Filed Under: Security, Tech in Plain English Tagged With: Antivirus, Antivirus Packages, Antivirus Programs, Antivirus Software, Antivirus Vendors, Avg, Clam Antivirus, Free vs Paid Antivirus, Microsoft Security Essentials, Trend Micro Internet Security

Lock your Computer Desktop Screen

August 18, 2012 By Jason Palmer 1 Comment

Win 7 LockHow often do you walk in to an office and see a computer screen with a Document, Spreadsheet, or Email message open but no one sitting at the desk in front of it?  Too often would be the correct answer.

When you leave your desk without locking the computer desktop screen, anyone can see whatever is visible on your computer desktop screen at that moment.

What if a co-worker decides this would be a golden opportunity to sit down at your desk for a few minutes and “browse around?”  Are you sure that nothing is “open” that might be of a sensitive nature?  What if you had your personal Facebook page open or if you were logged in to your Personal Email Account?  What if it were your Resume, an employee annual review, financial statement information, or something confidential?  Do you really want anyone who might sit down at your desk to have immediate and unrestricted access to every document that is open and any web site you are logged in to?  I think not.

You are probably thinking that none of this applies if you are in a one to three room office with less than ten people.  You would be wrong.  Quiz Time:  Assuming you are in Commercial Office space, how many of you either do not log out of your computer nor lock your desktop screen when you leave at the end of the day?  Almost no one?  I thought so.  Now, how many of you have a Professional Cleaning Service come in every evening.  Who here is comfortable with a complete stranger possibly sitting down at your computer and “looking around?”  Anyone? No?  Again, I thought so.

If you are in a larger office with dozens of co-workers, delivery people, cleaning people, and visitors, it is critical that you secure your desktop by locking it every time you leave your desk.  Even if you think you will only be gone a minute, you just never know.  You might be called to a meeting or stop in the hallway for an extended chat.  All the while, your computer is exposed to anyone who might pass by and “take a look” at what you are doing.

Just like in the physical world, Locks keep honest people honest.  It takes only seconds to Lock your Desktop.  In Windows, just press the Windows Key and the “L” key simultaneously.  When you return, press “CTRL-ALT-DELETE”, like you normally would to get the User Name and Password Prompt.  Enter your Password, and you are back at your desktop EXACTLY where you left off.

Mac users, you can press CTRL-SHIFT-EJECT or you can click on the LOCK in the top menu bar and select “Lock Screen.”  NOTE:  Many Mac users still do not have a password set so locking the screen on a Mac is of limited value unless you set a Password that is required to be entered AFTER the screen saver engages.

Locking your Desktop Screen helps maintain your privacy and protects you and your company from prying eyes.

Filed Under: Security, Tech in Plain English Tagged With: Confidentiality, Lock Desktop, Privacy, Screen Saver

Share Dessert, Not your Password

August 17, 2012 By Jason Palmer Leave a Comment

Never Share Your Passwords HereIn many offices, people think nothing of giving their computer login User Name and Password to a co-worker.  In general, this is a bad idea.  Once a co-worker has the Password associated with your Login, the co-worker can masquerade as you.  There is no technical way to differentiate actions taken by you vs. your co-worker should something inappropriate transpire.

For example, perhaps your co-worker is targeting your job and acts maliciously by sending out a sensitive document to a competitor using your email account.  It would be extremely difficult to prove that you did not send it.  Whoever did send it had your User Name and Password and gained access as you.  Management will ask who else could have sent it but you?  As an IT Auditor, I can assure you that most companies do not have the forensic skill to perform a proper investigation to save your job.  The facts will appear to be self-evident and Management will take the path of least resistance and fire you.

It is extremely common for an Assistant to an Executive to have the Executive’s User Name and Password.  This too is still a bad idea.  The mitigating factor is that in most cases, the Assistant’s have the explicit trust of the Executive especially if they have been together for many years.  I fully understand that the entire purpose of an Executive Assistant is to “assist” and act on matters that the Executive may not be able to attend to directly.  However there are alternatives that do not compromise the Executive’s personal privacy, allow the Assistant access to selected functions, and still maintain an audit trail of access.

The problem with providing an Assistant your User Name and Login Password to your computer, corporate network or any other account is that this is an “All or Nothing” proposition.  There is no ability for you as the Executive to keep anything “private” from your Assistant.  This means that every single email, document you receive or draft, message from a family member to your work email (and possibly your personal email) – you entire life – potentially – is completely exposed to your Assistant.

On a practical level, this may not seem like an issue to you.  You might say, “My Assistant only uses my Computer when I ask him or her to check something for me.”  And I would say, “Are you absolutely sure that is the ONLY time he or she has ever sat down at your computer and looked around?”  Giving your Assistant your Password exposes you as the Executive to the same kind of risk as any other Staff member.   Information that was to be private and remain within the Company or that was for your “Eyes Only” is now potentially shared with your Assistant and whomever he or she sees fit to share it with.

Here is a better solution:  Depending on your specific environment, if on a Corporate Network, your Assistant can use his or her own login to access your Computer and Files provided that you give (or more likely your IT Person gives) the appropriate permissions to the directories that contain your personal files that are either stored on the local computer hard drive or on the Corporate Network.  In this manner, there is an “Audit Trail” of who accessed what file and when.

The best solution is to take advantage of the fact that you have Corporate Network environment and create “Shared Folders” that only you and your Assistant can access.  This allows your Assistant access to files you deem unclassified in the Shared Folder while still allowing you to store sensitive information privately that only you can access in your own personal folders.

Both of the above options work regardless of if you have a Corporate Network and a File Server where files are stored centrally or if you have a Single stand-alone PC.  Even on a Stand-Alone PC (or Mac) you can have individual user accounts, each with their own 100% private storage area that can only be accessed while that specific user is logged in under their user name and a common storage area that all users can access regardless of which specific user is logged in.

The most popular excuse (reason) for the sharing of the Executive User Name and Password is for the co-worker or Executive Assistant to check and respond to email.  Most Corporate Email Servers, specifically Microsoft Exchange, support the ability for you to give Proxy Permissions to a co-worker or Assistant.  This enables someone other than yourself to read, reply, create, and send mail as you depending on what permissions you allow.  The subtle difference is that there is an Audit Trail that shows that the correspondence, even if appearing to have been sent by you to the outside party, was actually sent by your Proxy – the co-worker or Assistant acting on your behalf.  The other key advantage is that if a message is marked as “private”, a function of some Corporate Mail Servers, the co-worker or Assistant cannot see it.  Only you can only open the message with your specific User Name and Password.

User Names and Password are personal and should remain specific to you.  As you can see, there are a number of ways to share files and enable access to email with co-workers and Executive Assistant’s that do not compromise your personal privacy.

There is one exception to sharing your Password with someone and that is usually the IT Administrator.  Having your specific User Name and Password makes it easier to diagnose problems with your account and enables the IT Administrator to see exactly what you are seeing and the problem you are experiencing.  Understand that your IT Administrator has a “Super User” (Administrator) account that would allow him or her to see, in most cases, absolutely every file, email, and piece of data on the Corporate Network regardless of if he or she had your specific User Name and Password or not.  (The few cases where this is not true are when a separate encryption program is used to securely encrypt specific files and directories or a specific password is set on a file.  In those situations, only the person who set the encryption or the password on the file or directory knows the password to decrypt (access) it.  Neither the IT Administrator, nor anyone else for that matter, can access or read the file.)

In general, do not share your user name and Password with co-workers or your Assistant if you can possibly avoid it.

Share Dessert instead.  Much tastier and the only risk is a few extra calories.

Filed Under: Security, Tech in Plain English Tagged With: Email Access, File Access, Password, Password Security, Sharing Passwords, User Name And Password, Your Password

Securing your Digital World with Passwords

August 15, 2012 By Jason Palmer Leave a Comment

iPhone Enter PasscodeThis is a test:  Grab your nearest digital device that has your personal information on it.  That would be your cell or Smartphone, iPad or Android Tablet, notebook or desktop computer or iPod/mp3 player.  Touch the screen or tap the keyboard to wake it up.

 

Does it ask you for a Password to proceed before you can access it?

If “Yes”, congratulations, you passed and understand the importance of taking as many precautions as possible to keep prying eyes out of your personal data and digital world.

If “No”, then the next question to you is “Why does your digital device not have a Password set?”  Would you leave your car unlocked on the Street?  Would you leave the front door of your house or apartment open so that anyone could just walk in and look around?  Well, would you?

If you secure every aspect of your physical world with locks, keys, and combinations, why would you not think to do the same for your digital world?

Password security is not just for your online web accounts.  Password security should be engaged and used everywhere it is supported.

I am sure that some of you have lost your cell or Smartphone.  Without a Password set on the device, whoever found it immediately had access to your entire address book:  every name, every phone number, perhaps full addresses, possibly birthdates.  In this address book list there are probably sensitive contacts like your Doctor’s, Financial Advisors, and Attorney’s.  If you are like many people, in the NOTES section, some contacts may have Account Number and (hopefully not) Password and access information to these accounts.  But we are just getting started as we are only considering the wealth of information in the Address Book/Contact List.  In the wrong hands, this is an identity thief’s dream.

If you have a Smartphone, every text message sent and received and every email for approximately the past two weeks is fully visible.  If the person who just found your phone is a criminal or identity thief, he or she might send an email or text message that appears to come from you fraudulently asking for “assistance” to one or more of your contacts.  (A popular scam is to claim that “you” are in a bad cell zone and can only text, have lost your wallet, and can “your friend” please send $100 via a wire service or mobile payment service.)

Your Smartphone most likely connects to an App Store – either the iTunes store or the Google Play store.  This person may now be able to obtain additional personal information about you from Apple or Google and possibly credit card information which can then be used to break in to other accounts at other web sites discovered from your Contact/Address Book list.

The above scenarios hold true for most iPads, Android Tablets, iPods, and mp3 Players that have a contact list, email capability, and connect to any kind of App Store.

With a Notebook Computer it only gets worse:  Your portable computer has all of the above and plenty of bonus content for the person who finds it.  The computer will most likely contain sensitive documents.  If you only have a notebook computer and no desktop computer, then it will contain your entire body of digital knowledge:  Every letter, proposal, memo, spreadsheet (i.e. Expense Report, Income Information), Business Plan, poem – just about every piece of digital content you have every created will be on this one device.  But wait, there’s more:  Every picture you have ever downloaded from your phone or camera:  you, your family members, places you have been, all of your friends, and pets.  This may seem innocuous but for professional thieves, the photos may reveal additional physical targets for burglaries.  (Fluffy might become pet-napped and held for ransom.)

If you are a person who accesses a corporate network, which probably does use and require a Password, and that Password is stored in the access application, DING, DING, DING – it is the Mother of all Pay Days for the unscrupulous individual who is now in possession of your notebook.  That person potentially has full, unrestricted access to all of your company’s sensitive information.  This time it includes not only documents but may include corporate financial information and detailed personal information about clients of the company.

Finally for the Lightening round:  I am virtually positive that many of you have your Apps set for  “auto-login” where your User Name along with your Password are stored in the App. (If a web site, the user name and password are stored in the Web Browser.)  You have just given the person in possession of your digital device the “Keys to the Kingdom” of your Digital World.  He or she is now capable of viewing (and manipulating) your Social Media, WebMail, eCommerce accounts and any other web site that has stored access information.

As you can see, for lack of taking a few extra seconds to enter a Password every time you pick up one of your digital devices, you could be needlessly exposing your entire digital world and putting yourself and those around you at extreme risk.

You lock your physical world.  Lock your digital world too.

Set a Password on every device that supports the use of a Password.

For some guidelines on setting strong passwords, read my articles, “Strengthening Common Passwords” and “A Complex Password may not be a Strong Password.”

Technical Tip:  If your device supports the use of a Swipe Pattern instead of entering a combination of numbers and letters as a Password, definitely use a Swipe Pattern.  (A Swipe Pattern allows you to use your finger to draw a series of lines across the screen in a specific order to unlock the device.)  Hackers can use automated programs to guess at the number and letter combinations which make up a Password.  As of this writing, similar programs do not yet exist to crack a Swipe Pattern on a digital device.  Although if a program did exist, most phones would still lock out all further attempts after a certain number of failures.  It was reported in March of 2012 that even the FBI could not get in to a phone that used a Swipe Pattern to lock it.  See more on that story here.

Filed Under: Security, Tech in Plain English Tagged With: Digital World, Hackers, identity theft, Password Security, passwords, Physical World, Swipe Pattern, Swipe Pattern Passwords, Your Digital World

A Complex Password may not be a Strong Password

August 14, 2012 By Jason Palmer 2 Comments

Keyboard PatternJust because your password meets complexity requirements does not necessarily make it a strong password.  It is a given that many sites require you to have a password of a minimum length of at least six or eight characters.  Some go so far as to require the addition of a number and at least one upper case letter.  At first glance, this gives the appearance of a complex password that, in theory, should be harder to crack.  If we consider a blind brute force attack that starts at six characters with “000000” and cycles through every combination of upper and lower case letters and numbers through “zzzzzz”, this is essentially true.

The problem is that automated password attacks have become intelligent in the sense that hackers have added “Pattern Matching” and LEET algorithms. (LEET refers to the substitution of a character in a word with a corresponding number or special character.  Read more about LEET in Wikipedia here.)

In my article, “Strengthening Common Passwords”, I discuss that Hackers will look first to the most common passwords.  For example, “123456” is first and “Password” is fourth on the list of common passwords.  This fact reduces the need to even begin a brute force attack on your Password until thousands of common words, phrases, and numbers such as Sports Teams, Birth Years in the 1900’s, Popular Baby Names, Movie Titles, and Fictional Characters have been tried first through a pattern match attack.

This is just the tip of the iceberg in breaking a password that appears to be complex.

If we start with a common password, “yankees” and modify it to meet complexity requirements, it might become “Yankees1” which is not necessarily any more secure than if it were all lower case without the addition of the number.  Applying “Pattern Matching”, what would be the most obvious “Pattern” modification to any common word (password) to meet complexity requirements?  Answer:  The capitalization of the first letter, which follows standard English Grammar rules and the addition of the number 1 or even 12.  Even adding LEET so the password becomes “Y@nK33s1” is not really a significant improvement because the next “pattern” applied in the attack to the well-known password list will be LEET substitutions.

How many of you just realized that your own password that properly met complexity requirements is not nearly as strong as you thought is was sixty seconds ago?

A pattern match attack program will first try making common pattern modifications to its’ list of well-known passwords before it starts a brute force sequential search.  This will significantly increase the chances of success with minimal increase in the time required to crack your password.

Some of you are thinking, my password is really strong, it’s “1234qwerUIOP”.  “No one could possibly guess that password, right?  Again, on a pure sequential, brute force attack, to break a twelve character, non-dictionary password is a very long time.  If we look closely at this password we see that it is three groups of four sequential characters from a standard computer keyboard:  “1234” are the first four numbers of the numeral row, “qwer” are the first four characters of the top row, and “UIOP” are the last four letters of the top row.  In short, a common pattern used for a password.

In order for a Password to be strong, it needs to be more than complex.  It needs to be sufficiently long and suitably random to be truly effective.

Before you decide to abandon all on-line banking and social media activity for fear that almost no password you could create could ever be strong enough to protect your digital accounts, keep in mind a few key issues:  The above discussion applies to a hacker making a concerted specific effort to crack your password to gain access to one of your digital accounts.  The likelihood that you will be a specific “high value” target is minimal.  Again, I go back to my analogy that car thieves look for unlocked cars with the keys in the ignition.

The key take away is to make it as difficult as possible so that the hacker gives up after trying obvious well-known Passwords with or without Pattern Matching algorithms applied and moves on to someone else.

Follow best practices by trying to make your passwords sufficiently long with at least eight characters, use upper and lower case letters (if recognized as different by your particular web site account), always include a few numbers either as substitutions for letters (LEET) or as additional characters added at random places in the Password (do not just put at the beginning or end), and where permitted, try to do the same with special characters such as @ $ %! # by placing them at random locations in the Password.

As a closing example looking back to “yankees”, we can even make it reasonably strong by applying all of the techniques so that it becomes “y@!nk3#3s”.  (Note that it uses LEET and adds in two special characters in random locations.)  Even though we start with a very common password, “yankees”, a pattern match attack will most likely fail and the only option for the hacker will be to use a brute force sequential search.

Finally, you can also use “Patterns” to your advantage.  (The Patterns which just capitalize the first letter, add a number 1 at the end or only use LEET on a well-known common password or dictionary word should not be used.)

In an effort to be able to remember your passwords you can create a non-obvious pattern to strengthen your common passwords:  Perhaps you always add a # after the third letter and an ! before the last letter or instead of using a U in your spelling, you always use a V.

Anything you can do to be non-standard and appear random in creating your Password will afford you a reasonably high degree of protection from hackers who use common, pattern match and brute force password attacks.

 

Technical Note:  The ability of a brute force sequential attack to succeed in cracking your Password depends largely on who is behind the attack and the amount of computer power brought to the task.  A Hacker with a single computer may take months or centuries to crack your sufficiently long complex random password.  A Hacker who has tens of thousands of zombie PC’s coordinating an attack will take significantly less time to be successful.  If a Government Security Agency is behind the attack, with that amount of computer power, it might be a matter of hours or days to crack your password.

As scary as this all sounds, the provider of your digital account can go a long way to slow these attacks to a crawl.  Many web sites will not allow another login attempt for a certain period of time after three to five login failures or will lock the account completely after five or ten login attempts.  No automated attack can proceed if the web site will not allow a login due to failed attempts – human or automated.

Filed Under: Security, Tech in Plain English Tagged With: Common Password, Complex Password, Hacking, Password Cracking, Pattern Match Password Hacking, Strong Passwords

Strengthening Common Passwords

August 13, 2012 By Jason Palmer 1 Comment

Raise your hands.  How many of you are still using one of the following as your Password:

First Name Birth Date
Kids Name
Dogs Name
First Name Date of Hire
Password
123456
Yankees
Mets

No Common PasswordsYou get the idea.  A Password so incredibly obvious that you really don’t even need to write it down and stick it to the underside of your keyboard for a co-worker or family member to find it.  (What?  You think you’re the only person in the world who would think to hide their password under their keyboard?)

Since you refuse to make a genuinely strong password as discussed in my article, “Have YOU changed your Password recently?” let’s see if we can take your existing, incredibly obvious password and make it stronger.

Let’s start with the ever popular First Name and Birth Date.  WALT1901  Yes, you do get partial credit for using both Letters and Numbers but fail because these are two pieces of information that many people who might want to get in to your digital accounts already know.  I understand that it is very easy to remember.  We can make is stronger with just a few minor improvements.

Let us combine the First Name with the Birth Date so that we take one letter from the first name then one number from the birth date:  WALT1901 becomes W1A9L0T1 .

We can make this a little stronger still by changing the Letter “L” to a Number “1” so the new password would be W1A910T1 .  Changing a letter to a number in this particular manner is a form of simple letter/number substitution called LEET. (Read more about LEET at Wikipedia here.)

A determined hacker who knows your name and birth date would figure this out fairly quickly as one of the few dozen combinations and possibilities.  However, the simple modification above will keep out most nosey co-workers and family members who try the incredibly obvious first. (A brute force computer program could figure this password out in a matter of minutes because it is just letters and numbers.)

Almost any Password can immediately be strengthened by using LEET – substituting numbers or special characters for letters.  LEET works well as a starting point.

Password becomes P@ssw0rd or P@55w0rd
Yankees becomes Y@nk335
Mets becomes M3t5

Unfortunately, these passwords are still very easy for anyone who knows what Sports Teams you follow to figure out.  LEET substitution patterns are fairly well known.  (I am ignoring for the moment if you are one of the tens of thousands who still use the word “password” as your actual “password” – LEET or not, you deserve to be hacked.)

In order to throw off those who might know that you like Baseball and may use Sports Team names as your password series, we need to add a special character and mix things up a bit.

If we take our LEET version of Yankees – Y@nk335 – and add an Exclamation point – Y@nk!335 – this makes the password extremely strong from a human attack and reasonably strong from an automated attack.

Going one step further:  If we move the numbers to the front:  Y@nk!335 becomes 335Y@nk!  – this password is even stronger and again could most likely only be broken by a brute force automated attack.  (A brute force automated attack is where the computer will keep trying every letter, number, special character combination until it is successful.)

I have demonstrated that you can hang on to your common, weak Password, so you can remember it, and apply a few simple techniques to make it significantly stronger.  At the bare minimum, it is will certainly keep out noisy co-workers and family members.  At best, it will make the brute force hacker’s work extremely hard to break in to your digital accounts.

A few thoughts on the selection of a Password and Strength:

Understand that every password, given enough time, will be found.

As discussed, someone trying to gain entry in to your digital account is going to try the easy, common passwords first.  For example, “123456” is the most common password and “Password’ is the fourth most common password.  A hacker is not going to have to use any fancy brute force attack to break in to an account with either of these two passwords.  In fact, they will be the first and fourth passwords that the hacker tries to use to gain entry in to your account.

The point is that any hacker will have a list of well know common passwords that include Sports Teams, Movies, Celebrities, Comic Book Characters, Seasons, Fictional Characters, Playwrights, Composers, etc.  All of these well know possible passwords will be tried first and in too many cases, will be successful.

Once you start to use Passwords that are not common and have the above techniques applied to them, you will force the hacker to use a “brute force” method of attack which can take an incredible amount of time to succeed.

Thieves like to take the cars with the doors left unlocked and the keys in the ignition.

Make sure to lock your digital accounts with a good quality password.

With a few simple modifications to your Password, you can put up enough of a challenge that most hackers will give up and move on (unless you are a specific target of an attack.)

The sites below have a combination of Password Quality Meters and the theoretical amount of time it would take for a brute force, automated attack to succeed.

NOTE:  There are significant differences in the assumptions used to determine the difficulty level in cracking your Password.

DO NOT RELY SOLELY ON THESE TOOLS FOR GUIDANCE WITHOUT UNDERSTANDING THEIR METHODOLOGIES!

The three sites below take entirely different approaches to determining the quality of a Password.

Password Quality Test Tools

The Password Meter – Traditional Analysis based on Traditional Policy Theory
http://www.passwordmeter.com/

Pass Fault – Patterns Make Passwords Easy to Crack
http://www.passfault.com
Pass Fault – Analysis based on Pattern Theory
https://passfault.appspot.com/password_strength.html

Needle in a Hay Stack Theory by Steve Gibson and Test
https://www.grc.com/haystack.htm

Filed Under: Security, Tech in Plain English Tagged With: Common Passwords, Hackers, Password Security, passwords, Strong Passwords

Have YOU changed your Password recently?

August 12, 2012 By Jason Palmer Leave a Comment

Password Expiration 67Account Security is not like the Weather.  You can do something about it.  Almost weekly, someone reports that a Social Media Site, Content Provider, or Financial Institution has had a breach and that customer account information “may” have been compromised.

 

The absolute best defense against this insane level of carelessness is a good offense.

CHANGE YOUR PASSWORDS EARLY AND OFTEN.

This is an aspect of digital account security that is completely within your control.

The sites that care most about the security of your data force you to change your password on a periodic basis of no less than ninety days.  If they do not force a periodic password change, take it upon yourself to change your password at least monthly.  If they really care, they force you to use a “strong” password which generally means it is more than eight alphanumeric characters, must include at least one letter, one number, one special character, and is case sensitive.

Unfortunately, most sites feel that forcing you to change your password, even if for your own protection, is too invasive and not very customer service friendly.

Be honest.  How many of you have NEVER changed your password on your email account?  Facebook?  Gmail?  AOL?  AIM?  AppleID?  Your bank account?  Seriously? Never?  Need I go on?

Stop reading this right now and GO CHANGE YOUR PASSWORDS.  I will wait…  Hmmm… still reading?  Well then the least I can do is to give you some advice on creating a strong password.

As amazing as it seems, some Banks do not allow special characters as part of the password.  (Special characters are punctuation marks like # @ $ ! % * .  – anything that is not a letter or number.)  Even without special characters, you can still make a strong password that will be difficult to guess and withstand a good number of basic hacking techniques.

Let us start by creating a password not from a word but from a phrase.  Take the first letter from each word in the title of this article as a starting point.  “Have You Changed Your Password Recently” would translate to HYCYPR.  This is absolutely not a word in any dictionary which eliminates the possibility of a dictionary based hacking attempt.  To anyone who is not you, the password looks like complete gibberish.  (A dictionary attack uses an English Dictionary or a list of common words and tries thousands of them until it succeeds.)

Now, let us make it even stronger.  We are going to substitute the some of the letters with their numeric position in the Alphabet.  HYCYPR is going to become 8Y3YPR.  H is the eighth letter and C is the third letter of the Alphabet.  To keep with my own statement that a strong password should be at least eight characters, I will pad this with some extra numbers.  The final password will be “ 8Y3YPR42 ”  (Ignore the quote marks.)  This password is now virtually impossible to guess and it is definitely impervious to a dictionary attack.  By the way, I chose 42 as that is the answer to “Life, the Universe, and Everything” from “Hitch Hikers Guide to the Universe.”

Which bring up another point:  Try to use a sentence, phrase or quote that is not common or attributable to your personality, likes, or habits.  If someone knows you like Douglas Adams (Author of the Hitch Hikers Series) and has figured out how you assemble your passwords, this gives that person a starting point if you are being specifically targeted.

Now that you know how to make strong passwords, GO DO IT NOW for all of your accounts.

Take this opportunity to get one giant step ahead of the hackers.

Filed Under: Security, Tech in Plain English Tagged With: Hackers, Password Security, passwords, Strong Passwords

« Previous Page
Next Page »

Connect

  • Email
  • Facebook
  • LinkedIn
  • RSS
  • Twitter

Categories

  • ACT! Premium CRM
  • Cloud
  • Commentary
  • Consulting
  • Disaster Planning
  • Google Apps
  • Management Consulting
  • Networking
  • Office365
  • Printer Issues
  • Security
  • Tech in Plain English
  • Tech Tips
  • Virtualization
  • Wordpress

The Tweetisphere

  • Just now
  • https://twitter.com/palmercomputer

Pages

  • About Us
  • Blog
  • Break/Fix
  • Consulting
  • Contact Us
  • Cyber Insurance Auditing
  • Installation
  • Network Infrastructure
  • Product Showcases
    • Brocade Product Showcase
    • Cisco Product Showcase
    • EMC Product Showcase
    • Emerson Product Showcase
    • IBM Product Showcase
    • Intel Product Showcase
    • Juniper Product Showcase
    • Veeam Product Information
    • VMWare Product Showcase
    • Xerox Office Products
  • U.S. Federal Courts
  • Vendor List
  • Web Applications
  • Web Hosting

Copyright © 2025 · Log in