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You are here: Home / Archives for Tech in Plain English

WordPress, Anti-WebSpam, and the Akismet Plugin

June 24, 2012 By Jason Palmer 1 Comment

Comment Cloud One of the great things about WordPress is the ability to get immediate feedback.  Readers can leave comments on individual entries, and through Trackback or Pingback can comment on their own sites as well.

Imagine how excited I was to see that within hours of my first official WordPress post on my newly launched site, I had a comment.  In fact, on a fairly consistent basis, within hours of most of my posts, I had received comments.  Wow!  Is this Internet thing great or what?  What is it they say, “If you publish it, they will come?”

Turing TestAnd come they did, but “they” were BOTS (Computer Programs acting like people) and not actual people.  This weekend Google honored what would have been the 100th Birthday of the famed British mathematician, Alan Turing (born June 23rd, 1912).  (See the Google Doodle here.) His invention of the “Turing Test”, which is designed to test if a human can tell if the responses received from a series of asked questions are from another human or if they are programmed responses from a computer, was the inspiration for today’s article.  The true purpose of this test described in a 1950 paper was to answer the question, “Can Machines Think?” (Entitled, “Computing Machinery and Intelligence”, click here for background)

Bot or NotAt first glance, many of the comments received seemed perfectly legitimate.  Sentence structure and grammar were correct and contextually relevant.  On closer examination, even though the comments were complimentary in nature, they were also very generic and could have been written about any post.  Other clues that the comments were not sent by humans, but by machines, were that the sending email addresses were mostly made up of random characters and all from free email services.  The final clue was the link provided by the purported author of the comment. (When you make a comment on a WordPress Site, you enter your name, email address, and optionally, a link back to your own site.)  None of the links went to legitimate sites.  Some went to sites that offered fraudulent software license keys at extreme discounts, others were to doorway pages setup strictly to generate revenue from Google Adword impressions, and some went to discount offers for well know pharmaceutical sold through questionable channels.

WordPress has a number of features to make sure that only legitimate comments appear on your site. The first and most powerful is that all comments can be moderated by the Administrator.  On the WordPress Dashboard, a little message cloud appears showing the number of comments awaiting approval by the Administrator.  If you have a low traffic site, moderating the comments manually and without the assistance of a WordPress Anti-WebSpam Plugin may be sufficient.

AkismetHowever, if you would a little help from technology inspired by Alan Turing, you can let a “machine” determine if the comment is from a human or another machine.  This is where the Akismet Anti-WebSpam plugin can help.  Akismet provides a monthly subscription service for commercial sites (free for personal sites) that applies hundreds of tests to each comment and returns an up or down answer to the question:  Is this comment WebSpam?  The result of the Akismet tests properly tag the comment and place it in the correct Comment Queue for your further review giving you a head start on your comment moderation tasks.

The Akismet Plugin is installed by default with every installation of WordPress.  However, you must visit Akismet.com to register for a subscription, free or paid, to get an activation key so that all of the comments to your site are submitted to the Akismet engines for review.

Learn more about Akismet
– http://www.akismet.com

Learn more about Alan Turing
– http://en.wikipedia.org/wiki/Alan_Turing
– http://www.alanturing.net/

Learn about the Turing Test
– http://en.wikipedia.org/wiki/Turing_test

Filed Under: Consulting, Tech in Plain English, Wordpress Tagged With: akismet, alan turing, computing machinery and intelligence, filters, google, leave comments, pingback, plugin, spam in blogs, spamming, the turing test, trackback, turing, turing test, visitors comments, webspam, wordpress, wordpress posts

Building JasonPalmer.com in WordPress

June 23, 2012 By Jason Palmer Leave a Comment

Dot Com Under ConstructionSo how is JasonPalmer.com built?  Even though I have the technical skill to build and design a web site from scratch, I wanted to focus on creating the content, not the technology.  I wanted a site that had a professional “look and feel” and that I could add features to without requiring any custom programming.  And, most importantly, it had to be an extensible platform that I could put up in minutes and hours, not days and weeks.  The answer was WordPress.

WordPress LogoInstalling the WordPress platform took less than ten minutes.  For many web hosting packages, adding in a WordPress site is a “one-click” install, and then just a few minutes to answer some basic configuration questions like: Web Site Name, Time Zone, and Preferred Date Format – along with setting up the Admin user and password.

Genesis Theme Framework LogoNext, I decided to purchase the Genesis WordPress Design Framework and Theme Pro Plus Pack from StudioPress.com and selected the “News Child Theme.”  The advantage of this commercial package is that it is already Search Engine Optimized, offers a Turn-Key Design with dozens of built-in Widgets (similar to WordPress Plug-In’s) that extend the functionality of the design (think fancy menu bar options), and it is unlimited use, which means I can use it on any site I create.  (Individual Themes can be purchased as well and are very competitively priced.)

Within approximately four hours I was able to build JasonPalmer.com in its’ entirety with all of the static content (everything you see in the top menu bar) and begin to post my first dynamic content article (blog and categories sections.)

Anyone can easily put a web site up at Bitnami Web Hosting and Amazon Web Services for Free (for the first year.)  See how you can do that too by reading my post on the subject here.

Technical Disclosure Note:  Although I am an expert in the installation of WordPress and Web Hosting, you do not need anywhere near my capability level to experience a similar outcome of being able to install and configure WordPress with a Theme of your choice and be “up and running” within one day with your new web site.

Official WordPress Site:
– http://www.WordPress.org

Genesis Theme Framework from Studio Press
– http://www.StudioPress.com

 

Filed Under: Consulting, Tech in Plain English, Wordpress Tagged With: blog software, building jasonpalmer.com, content management systems, framework, genesis, rapid deployment, studio press, themes, web hosting, wordpress, wordpress design, wordpress platform

WordPress Content Management System Platform

June 22, 2012 By Jason Palmer Leave a Comment

WordPress LogoThe biggest misconception about the creation of a web site is that professional expertise is an absolute requirement to produce a commercial quality experience for the visitor.  To put that myth to rest, “There’s an App for that” and it is called The WordPress Content Management System Platform.  WordPress is web software that provides a complete off-the-shelf, ready to go site that one can easily manage completely through any web browser such as Internet Explorer, FireFox, or Chrome.

WordPress is billed as being a personal publishing system, which enables users to create, post, and manage content – things that you write about, details about yourself or your company, product information, photographs – in short – any kind of content you see on any other web site can usually be managed in a WordPress site without “professional” help.

It is called a Platform because it provides a framework to which one can choose from thousands of little pieces of code called “Plug-Ins” to extend out the feature set. Plug-In’s are created by army of independent software developers in the WordPress Community.

Web Designers can create ready to install “Themes” which allow users to seamlessly change the look and feel of a website using templates without altering any of the content of the site as easily as one changes their shirt at the click of a button. (Click here to see a number of Free Themes available.)

Examples of Plug-In’s include Search Engine Optimization tools, Site Backup, Event Calendars, Weather Reports, Picture Gallery’s, Ratings and Surveys and much more.  (Check out the WordPress Plug-in Listings here.)   Many users will only need just a few Plug-in’s and WordPress includes some popular one’s by default.  However, there are thousands to choose from to do things that previously required the expertise of a programmer to create custom code.

Since WordPress is one of the most popular Content Management Systems, many Web Hosting companies offer it by default as part of their packages.   In fact, there are a number of companies that are dedicated to hosting WordPress sites exclusively.  Price is no longer a barrier as WordPress hosting is available for less than $5 a month for small sites.

Learn about WordPress
– http://www.wordpress.org

WordPress Plug-in Listing
– http://wordpress.org/extend/plugins

WordPress Free Theme Listing
– http://wordpress.org/extend/themes

Filed Under: Consulting, Tech in Plain English, Wordpress Tagged With: blog software, content management system, manage content, managed web content, web content, wordpress

Becoming the “Jason Palmer” on Google

June 21, 2012 By Jason Palmer Leave a Comment

Google Search Magnifying GlassAnyone who meets me would never confuse me with any other Jason Palmer.  In fact, people say that I make a strong first impression that makes me virtually unforgettable – all good of course.  You may read in to that as you will but it is along the lines of “The only thing worse than being talked about is not being talked about.  And that brings us to a new series of articles on becoming “the” Jason Palmer on Google.

For the past twenty-five years of my career, I have been virtually invisible.   To use a term of art, I was “off-the-grid” and nowhere is that more apparent then if you try to find me in a Google Search.  Much of my consulting work has been for high profile accounts where being below the radar and discrete is good form.  Almost all of my work has come from referrals where I am a well-known quantity prior to the introduction, and my credentials and references, if even asked for, are more than sufficient for me to be essentially hired before I actually meet the client.  You could say in my field that I am a little like the “A-Team”, if you have a job, and you can find me, I can definitely help you.  And there in lies the issue:  Since most of my work comes from referrals, you have to know someone who knows me to find me.

To that end, approximately two weeks ago I decided to start to make myself visible on the Internet – Google specifically.  There is no magic bullet but there are specific tried and true techniques that I will be sharing to demonstrate that one can go from invisible to highly visible in a reasonable period of time.  In fact, the very first article I posted, if you search the proper two keywords, (M451 Error 13 – click here to see the proof), will appear as the very first listing in a Google Search.  That is actually pretty impressive – if you are looking for one of my serious tech articles or what I call “Complex Solutions to Complex Problems.”

However, that simply demonstrates that I have highly specialized knowledge to solve a very specific problem with a very specific solution.  It does nothing in particular for making me “the” Jason Palmer on Google.  Search “Jason Palmer” (click here), and I am buried amongst a sea of “Jason Palmer’s” not appearing until the third page – at least as of the date of this post.

So, how am I going to become “the” Jason Palmer on Google?  The answer?  Incrementally.  First if you look at the title of my site, I am not just “Jason Palmer” but “Jason Palmer – Tech Consultant.”  My name is not so unique that there are not many other “Jason Palmer’s” but by adding the “Tech Consultant” tag line, I can narrow the field.  This change alone, along with two weeks worth of daily posts allows someone to put in “Jason Palmer Tech” (Click here and see) and put me on the first page of Google.

It’s a start.

Filed Under: Consulting, Tech in Plain English Tagged With: google, jason palmer, search engine optimization, SEO

Android 4.0 coming to Galaxy Tab

June 20, 2012 By Jason Palmer Leave a Comment

Samsung Galaxy Tab 7.7A list was leaked by Samsung that shows that almost every model of the Samsung Galaxy Tab from the Tab 7 series to the Tab 10.1 is due to get the latest Android 4.0 release known as Ice Cream Sandwich (ICS).

Availability and deployment of the update is tentatively to start in July 2012 with most updates appearing in August.

Unfortunately, the original Galaxy Tab will not be getting the upgrade as the hardware is not capable of truly supporting the upgrade.  (There will certainly be unsupported hacks to force ICS on to an original Galaxy Tab and if you understand what that means, no explanation is necessary.)

WiFi only tablets will get the Android 4.0 Ice Cream Sandwich upgrade first as Samsung has complete control over WiFi units.  Samsung must work with the Cellular Data Carrier Providers to test the software update on the Carriers network prior to update and deployment.

The list of Samsung Galaxy Tab Models slated to get the update are:

GT-P6210 Galaxy Tab Plus 7.0
WIFI
GT-P6200 Galaxy Tab Plus 7.0
WIFI + 3G
GT-P6810 Galaxy Tab 7.7
WIFI
GT-P6800 Galaxy Tab 7.7
WIFI + 3G
GT-P7310 Galaxy Tab 8.9
WIFI
GT-P7300 Galaxy Tab 8.9
WIFI + 3G
GT-P7510 Galaxy Tab 10.1
WIFI
GT-P7500 Galaxy Tab 10.1 WIFI + 3G

Samsung ICS Logo

 

 

 

 

Learn more about Android 4.0, Ice Cream Sandwich at:
– http://www.android.com/about/ice-cream-sandwich

Learn more about the Samsung Galaxy Tab Models at:
– http://www.samsung.com/us/mobile/galaxy-tab

Filed Under: Tech in Plain English Tagged With: android, Android 4.0, Galaxy Tab, Ice Cream Sandwich, Samsung

Microsoft Surface Tablet Announced

June 18, 2012 By Jason Palmer Leave a Comment

Microsoft Surface Tablet with CoversToday, June 18th, 2012, Microsoft announced their NEW Surface 10.6″ Tablet featuring Windows 8 with an embedded keyboard and track-pad built in to the cover.  Feature for feature, it would appear that the new Surface Tablets from Microsoft will meet or exceed the specifications of the market leading Apple iPads.

Microsoft is one of the few companies that has the expertise in managing software developer partnerships so as to be able to deliver the total tablet experience in a similar manner to Apple.  Another key area where Microsoft Surface Tablets could pull ahead is in connectivity to the corporate world.  Although the Apple iPad has done an excellent job of creating applications for business and even connecting to Enterprise resources, the fact is Corporate America still predominately operates in a “Windows World.”  To that end, Apple may have consumers locked in to a total IOS and Mac Operating System environment, seamlessly syncing and connecting all Apple devices such as the iPhone, iTouch, iPad, Mac, and MacBook but that seamless connectivity starts to get shaky in a corporate environment.   There are few, if any, options for managing Apple IOS and Mac devices in the corporate environment.  After all, it used to be called the “Apple Personal Computer” before it became just plan Apple Computer and now Apple.

Microsoft Windows Sphere LogoIt will be really interesting to watch how Microsoft “connects” the Surface Tablet to the Microsoft Windows Servers and Windows Desktops that run America and perhaps offer a nearly identical, seamlessly connected experience similar to Apple.  There may be many more iPads shipped than any other tablet but there are many more Windows based computers deployed in business than anything else for the new Microsoft Surface Tablet to connect with – and that could be the real potential driving change in the marketplace.

To visit the Microsoft Surface Tablet Launch Site, click here.

Filed Under: Tech in Plain English Tagged With: apple, apple computer, apple inc., ipads, iphone, macintosh, microsoft, microsoft surface, microsoft surface tablet, microsoft windows, personal computers, tablet, tablet pc, windows server

Free Video Calling Applications

June 16, 2012 By Jason Palmer Leave a Comment

FaceTime Dual Phone Video ChatThe most well known free video calling applications are probably Apple FaceTime for the iPhone, iPad, iTouch, and Skype for almost every other platform such as Windows, Android, IOS (iPhone, iPad, iTouch), and Mac. Although FaceTime and Skype probably have the most number of registered users and best marketing, other lesser known free video calling applications have more features that are truly free and do not require the purchase of premium subscription plans or the purchase of the application itself.

Video Chat Conference Call - 4 PeopleFor example, the ability to have a free video conference call with multiple people requires a premium paid subscription with Skype.  And, if you want to use Apple FaceTime on a Mac, the application has to be purchased from the Mac App Store.  In ooVoo, a much lesser known free video and audio calling application, between six and twelve simultaneous can participate depending on the platforms of each caller – Windows, Android, IOS, or Mac.

Other free video calling applications like Fring and Movicha (Mobile Video Chat) will support chat over both 3G/4G connections unlike FaceTime which will only work when connected via WiFi.  [ Apple has recently announced that with the release of Apple IOS 6, the newest iteration of the operating system for the iPhone, iPad, and iTouch that FaceTime will also support connections over 3G/4G. ]

AIM, Windows Messenger, Yahoo Messenger, Google Talk LogosNot to be left out, the major text chat messenger products, such as AIM (AOL Instant Messenger), Yahoo Messenger, Microsoft Messenger (Part of Windows Live Essentials), and Google Chat all now include the ability to make free video calls.

Unlike the Telephone System, there is no one standard way in which any of these free video calling applications communicate.  Each application can only communicate with other users who are running the same application.  Skype can only call other Skype(*) users and FaceTime can only call other FaceTime users.   The feature set and capabilities vary as to their popularity and penetration in to the marketplace so you will probably have to install more than one free video calling application to connect with your specific contacts.

Skype Logo*Skype is a Voice Over IP (VoIP) phone service that uses the Internet to complete calls between multiple Skype Application users or between a Skype user and a traditional land line or cell phone user.  Skype to Skype calls are free.  Skype calls to land lines and cell phones, both domestically and internationally, are charged at very low rates that are significantly less expensive than traditional land line and cell phone carriers.  Skype allows for instant messaging and chat when voice and/or video calls are not supported.  Skype usage is partially restricted by some Cellular Carriers to work only when a WiFi connection is available or only for International connections as the Cellular Carriers want you to use your phone plan voice minutes instead of free calling applications that would potentially travel over the 3G/4G data plan on the phone.

Other Instant Messenger products listed below have or are adding the ability to call out to traditional land line and cell phones as well.

Free Video Calling Applications

Skype
– www.skype.com
FaceTime  (Free App for IOS only – iPhone, iPad, iTouch)
– www.apple.com/iphone/built-in-apps/facetime.html
FaceTime (Mac)
– www.apple.com/mac/facetime
Google Talk – Windows or Mac
– www.google.com/talk
Google+ (Android, iPhone, Mobile Web)
– www.google.com/mobile/+
ooVoo (Windows, Mac, Android, iPhone, Facebook)
– www.oovoo.com
Tango (Windows, Mac, Android, iPhone, Window Mobile)
– www.tango.me
Fring (Android, iPhone, Nokia)
– www.fring.com

Instant Messenger Chat Services

AOL Instant Messenger (Windows, Mac, Android, iPhone, Web)
– www.aim.com
Yahoo Instant Messenger (Windows, Mac, Android, iPhone, Web)
– messenger.yahoo.com
Microsoft Live Messenger 2011 (Windows 7 and Windows Vista)
–  www.microsoft.com/windows/windowslive/rediscoverconversation
Microsoft Messenger for XP – Part of Windows Live Essentials
–  windows.microsoft.com/en-us/messenger/get-started

 

Filed Under: Tech in Plain English Tagged With: android, comparison of instant messaging clients, fring, google talk, iphone, itouch, multi party video, skype, video calling applications, video chat conference, video conference call, video conferencing, windows live messenger, yahoo! messenger

What are Online Cloud and Offsite Backup Services?

June 15, 2012 By Jason Palmer Leave a Comment

Folders to CloudAn Offsite Backup is  any copy of data that is stored in a distinctly different location from the site of the original data.  The specific term “Online” usually refers to a Backup Service or Storage Location for the Backup that is available via an Internet connection on a 24/7/365 Basis.

The critical thing to note it that Offsite storage of any version of a relatively current backup is a requirement of a good Disaster Recovery Plan.  The immediate accessibility of the Backup Data and it currency, i.e. how “fresh” is the data backup in relation to the original data files is the focus of On-Line Backup Services which come in two primary flavors:  Real Time with Snap-Shots – sometimes referred to as “Continuous Data Protection” and Traditional – which are on-line copies of locally created compressed backup files or copies native files themselves.  In most cases, only data files, such as Word, PowerPoint, Excel, Pictures, Music (MP3/iTunes) Adobe PDF’s are copied. The files required, also known as “System State Files” to completely restore the Operating System are ignored.

Many Traditional Backup Programs support the storage of an “Offsite” Copy to either the Software Manufactures site or your own Data Center, hence the term “Cloud Backup” or “Online” as the backup files go off to storage in Cyberspace.

Types of Backup:

PC to Cloud FoldersAs mentioned above, many Cloud/Online Backup services focus exclusively on what would be in a “My Documents” folder and the native data files as produced by well known software applications such as Microsoft Office or Adobe Acrobat.  This method and type of backup is referred to as “File-by-File” because it is no different than if one were to copy each file from the local hard drive of a computer to perhaps an External Hard Drive, USB Drive, or CD-Rom.  At the Consumer/Small Business level, this is exactly the type of backup that services such as Mozy, Carbonite, Norton On-Line Backup and SOSOnlineBackup perform.

In order to have a complete recovery from hard disk failure, one needs an “Image Based Backup” preferably capable of “Bare Metal Restore.”  An Image Based backup takes an exact picture of the hard drive at a point in time, just like a Polaroid or Kodak photo   Every single aspect of the computer is captured and frozen in time, like a photograph, and subsequently can be restored to that same exact point in time before the failure.  Bare Metal Restore refers to the ability to restore the Backup Image to equipment that is empty, unformatted, and has no previously installed Operating system.  This is in contrast to a “File-by-File” backup that requires a completely functioning computer or at least a fresh copy of the Operating System so that Files can be copied back to say the “My Documents” folder.

HD Mirror ImageFor a File Server, Image Based Backup goes one step further to what is known as “Dissimilar Hardware Restore” and the ability to convert a Physical Machine Backup to a Virtual Machine Backup and vice-versa.  In short, assume that an Image Based Backup is from a Vintage 2006 Dell File Server with an Intel Xeon Processor and traditional SCSI Hard Drive that is completely End-of-Life and it fails.  With Dissimilar Hardware Restore capability, the Backup Image File could be restored to a brand new HP 2012 File Server with an Intel Multi-Core Processor and current generation SAS (Serial Attached SCSI) Hard Drives in a RAID Array on “Bare Metal”, or, to a VMWare VSphere/ESXi “Virtual Machine” eliminating the hardware differences completely.  The Recovery/Restore Process is intelligent enough to be able to automatically reconfigure and install the required Operating System drivers so that the Server can be restored to a completely different hardware configuration – physical or virtual.

NAS to CloudIn this group, Backup Software makes a local copy of Data to an External Drive and optionally has the capability to transfer a copy of the local Backup Data Set to a Remote Storage Location a.k.a. Online to “The Cloud.”  Many allow copying of the files to an FTP Server (via File Transfer Protocol) which is included in many web hosting packages in which case one is limited only by the amount of on-line storage purchased.  Some of the providers listed have their own Cloud Storage options available which work in tandem with the software and automatically migrate and transfer copies of the Local Backup Sets to their Company Clouds for an additional periodic service fee.

Traditional Backup Programs with Online and Offsite Copy Capability
– Cloud Optional

Available for BOTH Servers AND Workstations

Symantec Backup Exec
– http://www.symantec.com/backup-exec
NovaStor Backup
– http://www.novastor.com
Paragon Software
– http://www.paragon-software.com/home/br-free  (For Home Use)
Acronis
– http://www.acronis.com

Image Based Backup (w/File-by-File Restore) for Servers
and Workstations – Cloud Optional
Symantec System Recovery
– http://www.symantec.com/system-recovery-server-edition
Acronis
– http://www.acronis.com
Paragon Drive Backup
– http://www.paragon-software.com
NovaStor Backup Professional
– http://www.novastor.com

Virtual Machine Backup for Servers
NovaStor Backup Business Essentials
– http://www.novastor.com/en/software/sql-exchange-virtual-server-backup
Acronis Backup and Recovery Virtual Edition
– http://www.acronis.com/backup-recovery/advanced-server-virtual
Symantec Backup Exec w/Virtual Support
– http://www.symantec.com/backup-exec
Symantec System Recover with Virtual Support
– http://www.symantec.com/system-recovery-server-edition

Pure Online Cloud Storage Options
– Consumer and Small Business Options
SOS Online Backup
– http://www.sosonlinebackup.com
Symform
– http://www.symform.com
Norton Online Backup
– http://us.norton.com/online-backup

File Synchronization / Multi-PC Online Cloud Storage Options
Drop Box
– http://www.dropbox.com (2gb Free)
Microsoft Sky Drive
– http://www.live.com (25gb Free)
Trend Micro Safe Sync
– http://us.trendmicro.com/us/products/personal/safe-sync  (Paid)
Sugar Sync
– http://www.sugarsync.com  – (5Gb Free) – Business Plan Options

iCloud LogoFor Mac/Apple users, MobileMe and iDisk have been replaced by iCloud. Click Here for More Information.

Filed Under: Tech in Plain English Tagged With: acronis, acronis true image, backup, backup data, backup exec, backup files, backup image file, backup service, backup software, bare metal restore, carbonite, computing, continuous data protection, data backup, data backup services, offsite backup, offsite backup services, offsite data backup services, remote backup service

Verizon Share Everything Plan Review

June 14, 2012 By Jason Palmer 1 Comment

Verizon Wireless, on June 28th, 2012, will introduce the “Share Everything” Plans.  For the first time up to ten devices that use 3G/4G data, such as smartphones, tablets, cellular data cards,  MiFi’s, and JetPacks  that are under one billing account can share a bucket of data ranging from 1GB to 10GB at a cost for the data portion of the plan of between $50 and $100.  An added benefit is that the fee for turning a smartphone in to a Mobile Hotspot has been eliminated as well.

A significant change in the new Share Everything Plans is that all phones will now have unlimited voice minutes and unlimited text messages.  Other features of the plans are standard and straightforward:   No Domestic Roaming or Long-Distance Charges;  Basic Voice Mail with Message-Waiting Indicator, Caller ID, Call Waiting, 3-Way Calling, Call Forwarding and No Answer/Busy Transfer; Access to personal email3 and corporate email4 (using Exchange ActiveSync® or Lotus Notes Traveler) is included with data allowance, if supported by your device – Data charges apply and coverage varies by area for all voice and data features.

The plans work as follows:  For each type of device, Smartphone, Basic Phone, Data Device (JetPack/MiFi, Embedded Cellular Data Card or USB Cellular Stick), and Tablet there is a Monthly Line Access charge ranging from $40 down to $10.  Then add a Shared Data Monthly Access Charge of between $50 and $100 for between 1GB and 10GB of data for all of the devices on the account to share.  Remember, all plans now include unlimited voice minutes (local, regional, and long distance) and unlimited text messaging.

Verizon Wireless is also offering a Data Only version of the Share Everything plan which includes from 4GB to 10GB of Data for as low as $30 up to $60/month for up to ten data only devices on a single wireless subscriber account.  And, for the customers that have Basic phones – 700 voice minutes – no text and no data allowance at $40/month and unlimited voice, unlimited text with 300MB of data for $70/month.

For full plan details, view the PDF file here.

To use the Share Everything Plan Tool Calculator to help determine which plan is right for you, click here.

Short Recommendation:  In general, even if you presently are grandfathered in with an unlimited data plan on your Smartphone or Cellular Data Card, if you are within the industry norms of using less than 2GB of data per month, per device, and predominantly use your Smartphone or Cellular Data Device to check email, browse the web, and chat, you will save an average of at least 10% or more by choosing some version of the new Share Everything Plan.  However, if you are a heavy user of data on your Smartphone or Cellular Data Card, for example, you spend lots of time on NetFlix or downloading music, you will have to carefully review the usage on your past months bills and determine if the savings is worth the trade-off.

Recommendations and Considerations based on the type of devices and amount of usage in your current plan:

Verizon Wireless Unlimited Tiered DataDo any of the Smartphones or Cellular Data Cards presently have grandfathered Unlimited 3G Data Plans?  – If yes, then there is a lot to think about.  As more and more applications become available and our need or desire to be always connected increases, even though you may not be using a significant amount of data monthly now, it is most certainly going to increase in the future.  Verizon Wireless has stated that customers will be able to keep their grandfathered unlimited data plans, moving forward, provided that they either renew a two year agreement prior to the start of the new Share Everything Plan or if after June 28th, 2012, users purchase their new Smartphone at full retail price (or from another source).  The premise being that Verizon Wireless will no longer subsidize your Smartphone if you want to keep your unlimited 3G/4G data plan.

If you are well within your current monthly voice minute allowance, with or without the inclusion of the “Friends and Family” numbers, Free Night and Weekend Minutes, and you are using less than 1GB to 2GB of data per month and  do not expect your usage pattern to change and would like a subsidized Smartphone when your current agreement renews, then you will most likely save money by switching to the Verizon Wireless Share Everything Plan.  However, if you have recently discovered NetFlix or YouTube or have decided to start to use your Smartphone as an MP3 Player and are starting to download a significant numbers of movies, videos, and music, stay with your unlimited data plans for as long as Verizon will let you do so.

Verizon Data Tiered GraphAll of your Smartphones, Tablets, and Cellular Data Cards are already on a Tiered Data Usage Plan:  This is the much simpler case.  Most people will immediately save because all voice minutes and texts are unlimited and all data usage across up to ten of your devices is combined in to one data tier.  No longer will you be paying for data you do not use.  Right now, many customers have a Smartphone – which has a tiered data plan, and a MiFi or JetPack (for WiFi to Cellular Data Access) for their WiFi Tablet or WiFi capable notebook computer.  (Or, in some cases they have their Smartphone enabled as a HotSpot instead of using a MiFi/JetPack and are already sharing the monthly data allowance of their Smartphone – which is not considered in this example but would not significantly affect the math.)  Since the new Verizon Share Everything Plan includes Smartphone HotSpot capability for free, the Smartphone can replace the MiFi, JetPack, and/or Cellular Data Card for your WiFi devices that need access to the Cellular Data Network.   Instead of maintaining two separate 2GB tiered data plans at $30/month each, with the new Verizon Share Everything Plan, you could have just one 2GB plan for both devices.  This does assume that one of the two devices sits idle most of the time and that the total data usage of both devices is presently under 2GB/month.  Even if you select the exact same amount of data at 4GB for $60/month, at first it appears there is no benefit – until you add in the fact that now all voice minutes and texts for your Smartphone are unlimited.   Even if you were a mid-level voice plan, presently at $90/month for 900 minutes, the new cost for the Monthly Line Access would drop to $40.

Here is the math for a customer with One Smartphone with 900 minutes, 1000 Text Messaging Plan and a 2GB Tiered Data Plan, along with a MiFi/JetPack also with a 2GB Tiered Data Plan:

Smartphone Voice Plan w/900 Peak Minutes at $90/month, 1000 Texts  at $10/month, 2GB Data at $30/month and MiFi/JetPack with 2GB Data at $30 Month – Total of $160 exclusive of Taxes and Fees.

The same exact configuration under the new Verizon Share Everything Plan would be:

Smartphone Monthly Line Access at $40 with Unlimited Voice and Text Messaging, MiFi JetPack Monthly Line Access at $20 and a 4GB Shared Data Tier at $60 – Total of $120 AND a $40 Savings over your current plan.

You can save an additional $20/month if you use the  Smartphone HotSpot capability of your Smartphone and retire the MiFi/JetPack.

Exclamation ManIMPORTANT:  The above example is based on the current voice and data plan pricing for relatively new subscribers based on information published on the Verizon Wireless web site as of June 14th, 2012.  Many customers may have grandfathered Nationwide Access, Friends and Family, Family Share, or similar plans that had excellent promotional pricing that are still in effect.  For example, at one time Verizon Wireless offered 250 Text Messages for $5/month.  And some of the earlier versions of Family Share plans were $10 to $20 less expensive than the current offerings and had different buckets of voice minutes amounts.  It is critical that you review your billing for at least the past six months to verify the usage patterns and actual number of voice minutes, text messages, and data used to make an educated decision if switching to the New Verizon Wireless Share Everything Plan makes good economic sense.  This information along with additional tools to help you perform the analysis of your current Verizon Wireless usage on your account is all conveniently available at MyVerizon (Click here to access.)  You can also contact Verizon Wireless via telephone at 800-922-0204 or by dialing *611 from your cell phone.  Customer Service Representatives are available from 6am to 11pm Eastern Standard Time, Seven Days a Week, excluding major holidays.

 

 

Filed Under: Tech in Plain English Tagged With: data plan, family share plans, mobile phone, Share Everything Plan, share plan, shared data, smartphone, verizon, verizon sharing, verizon wireless, voice plans, wi fi, wireless sharing

What are IT Managed Services?

June 13, 2012 By Jason Palmer Leave a Comment

The proactive monitoring and maintaining of computers, networks, and software by either an internal or external party to make sure the technical infrastructure is operational.

Managed services, by any other name, off-load the responsibility of “up-time” to another party. For example, the Power Utilities, by strict definition are “managed services.” If there are problems with the electrical grid or an actual power outage, the Power Company is monitoring, aware, and automatically takes corrective action without end user (consumer) involvement.

Unfortunately, most IT is “Reactive”, only attending to a problem once it has reached a critical stage, impacts business productivity, or in extreme cases, a work stoppage level.

What if your computer told you its’ hard drive was about to fail? S.M.A.R.T. stands for Self-Monitoring Analysis and Reporting Technology. It was developed by a group of the major hard disk drive manufacturers years ago to predict the future failure of a hard disk drive. Almost every current generation computer has a S.M.A.R.T. enabled hard drive – but is anyone listening?

Managed Services are a set of monitoring and management tools that allow you to listen to what the equipment is telling you.

The examples below are all Managed Services even though they are all usually referred to by their individual function.  Normally, only IT Professionals and people who manage Technology refer to this group of individual processes as “Managed Services.”  For the rest of us, we refer to their common functional names such as:  Software Updates and Pop-Up Alerts.

Managed Services Examples – Consumer
-Windows/Mac Operating System Software Automatic Updates
-Anti-Virus/Anti-Spam Definition Updates & Alerts
-Printer “Toner/Ink Low” Alerts
-Any Software Application Automatic Update
-Any Software Update Subscription Based Service
-HP Firmware/Software Drive Alert Update Service

Managed Service Examples – Business / Enterprise
-Web Site Visible / Responding to Requests
-File Server Hardware Monitoring
(Power, Fans, Drives, Memory, Utilization)
-Application Server Monitoring – Are Services “up?”
(SQL, Exchange, Sharepoint)
-Internet Connectivity
(Web Browsing, Office to Office Connections}
-Power Monitoring for Line Quality
(Voltage Spikes/Brown-outs/Outages)
-Network Utilization
(Packet Loss – Server/Workstation Connectivity.)

Filed Under: Tech in Plain English Tagged With: managed services, monitoring, proactive monitoring, windows update

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